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Here's What Uber CEO Dara Khosrowshahi Said in Response to London Ban

Here's What Uber CEO Dara Khosrowshahi Said in Response to London Ban

Uber's new CEO Dara Khosrowshahi has apologised for "mistakes we've made" and accepted that the company must make changes.

TfL's concerns include Uber's approach to carrying out background checks on drivers and reporting serious criminal offences.

The popular app, used by 3.5 million Londoners, failed to gain its licence on four grounds - including failures to report sexual assaults on passengers by drivers. Now, he needs to back those words with decisive action: specifically, to get on the next plane to London for the sole goal of meeting with TfL officials and London Mayor Shadiq Khan, who has voiced full support for TfL's decision.

On Friday, Uber released a statement accusing the TfL and London Mayor Sadiq Khan of making a politically motivated decision.

Uber's 40,000 drivers, one third of the city's overall number of private hire automobiles, will continue to take guests until an appeals procedure is exhausted, which is most likely to take a number of months.

Earlier this month, the company apologized after Uber Bangalore sent out a "totally inappropriate" promotional message for "Wife Appreciation Day", offering users a discount on UberEATS in order to "let your wife take a day off from the kitchen". But it is also true that we have sometimes done things or way around, "Khosrowshahi said, adding:" I pledge to work with London to put things right and allow city to move safely.

Uber's general manager for London, Tom Elvidge, immediately responded to those accusations in a blog post, saying that Uber partners with local police to respond to complaints but that it "does not routinely report incidents retrospectively to the police on behalf of others - we advise those involved to make a report themselves and then assist the police with any subsequent enquiries".

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Multiple sources, including Mark MacGann, who previously headed Uber's European policy team, told the FT that it would be in Uber's best interests for Khosrowshahi to visit London and meet regulators at Transport for London (TfL).

An Uber spokesperson said the company would follow the new regulations when they came into force on October 1.

Meanwhile, a petition demanding that Mr Khan reverse the licensing decision reached 750,0000 signatures.

The open apology comes three days after TfL chose to strip Uber of its operating licence, criticising its safety record and raising concerns over the United States tech giant's business methods. He praised the apology, suggesting it may open the door to talks between the company and city transport officials.

Khosrowshahi clarified that Uber would fight back against the city's decision.

When Uber pulled up in London in 2012 it was unclear where it would fit in the city's transport mix.

"If you do play by the rules, you're welcome in London". They are also free to operate while an appeal is ongoing. While we haven't been asked to make any changes, we would like to know what we can do. Meanwhile, the London mayor urged the thousands of people who had signed a petition against the ban to "direct their anger" at the firm.

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